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Lancewood – National Key Account Manager / Cape Town

Lancewood – National Key Account Manager / Cape Town

Reports to: Channel Manager – Retail
Location: Bellville, Cape Town

Purpose of the role

Responsible for developing, implementing, and managing the strategic account plan at a National and Regional level to ensure delivery of budgeted sales, profit and set objectives.

Key Performance Indicators for this role (but not limited to):

  • Building and maintaining successful commercial business relationships with customers, to ensure profitability.
  • Manage National and Regional account, ensuring alignment between the Business Objectives and Customer strategy.

Job Summary (but not limited to):

  • Building and maintaining successful commercial business relationships with customers.
  • Formulating customer strategy and delivering commercial plans.
  • Negotiating trading terms, ad spend, pricing, promotions, ranging and new product listings.
  • Annually develop a comprehensive account plan to deliver on set account & channel KPI’s.
  • Analyse, compile and review performance of account plan incorporating competitor, category & shopper dynamics to deliver maximum sales and profit.
  • Drive category, space, and discounts management in line with the channel & account plan.
  • Implement the agreed pricing policies.
  • Negotiate, control, and execute the implementation of the annual account promotional grid & budg- eted spend ensuring alignment to the company’s annual marketing plan.
  • Complete pre & post evaluation of Return on Investment of all promotions to ensure maximum com- mercial effectiveness.
  • Develop the appropriate cross functional contact strategy (includes identifying key contacts & estab- lishing frequency of contact) with assigned customers.
  • Working closely with customer DCs, including order management, replenishment, demand planning and other operational activities.
  • Working closely with the sales operations teams as well as third party merchandising agents within the regions.
  • Working across cross functional teams within the business to achieve set objectives.

Role Capabilities:

  • Excellent communication skills (both oral and written) and facilitation skills with the ability to work with others to achieve objectives.
  • Excellent Management skills whilst adhering to standards, efficiency, effectiveness, and results ori- entated.
  • Excellent negotiation skills.
  • Excellent problem-solving skills as well as interpersonal communication skills.
  • Excellent presentation and report writing skills.
  • Excellent commercial acumen.

Personal Capabilities

  • Relevant Tertiary qualification.
  • Computer literacy, excellent knowledge of Microsoft Office programs (Word, Excel, Outlook, Teams, and PowerPoint).
  • Minimum 5 years relevant experience within FMCG environment.
  • Minimum of 5 years demonstrated experience within a similar role.
  • Shoprite National account management experience will be preferred.

Qualifications and Experience:

  • Relevant Tertiary qualification.
  • Computer literacy, excellent knowledge of Microsoft Office programs (Word, Excel, Outlook, Teams, and PowerPoint).
  • Minimum 5 years relevant experience within FMCG environment.
  • Minimum of 5 years demonstrated experience within a similar role.
  • Shoprite National account management experience will be preferred.

Applications

Please e-mail your CV to Robyn Manuel at robyn.manuel@lancewood.co.za; with a motivation highlighting why you should be considered for the position.
Application deadline: 29 May 2024
If you have not received a response within four weeks of the closing date for applications, kindly consider your application unsuccessful.

    Please note: In order to consider any application for employment, we will have to process your personal information. The Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another’s per- sonal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner.

    To give effect to the above, we are required to provide you with information regarding the processing of your personal information. This information is recorded under the HR Processing Notice, which can be accessed and viewed here. Printed copies of this Processing Notice can also be accessed from the HR department. We kindly request that you read the HR Processing Notice to ensure that you understand how Libstar uses and processes your personal information.

    Lancewood – National Key Account Manager / Cape Town

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