Welcome to Libstar’s Legal and Data Privacy Page

This area of our website houses our legal notices and documents. This includes information we are required to provide you with in accordance with The Protection of Personal Information Act, 4 of 2013 (POPIA).

View Website Terms of Use

View PAIA Manual

View POPIA Policy

View Record Retention and Archive Policy

Processing Notices
View Procurement and Supply Chain Processing Notice
View Security Processing Notice
View HR Processing Notice
View Privacy and Cookies Notice

View Operator Agreement
View Sub-Operator Agreement
View Cross Border Agreement

View Information Officer and Deputy Information Officer’s details

View Form 1-Objection to the Processing of Personal Information
View Form 2-Request for Correction or Deletion of Personal Information
View Form 4-Opt-in-Request for Consent to Process Personal Information
View Form 5-Complaint
View Form 5A-Internal Complaint

Please submit completed forms to

For POPIA enquiries:
Monita Sulliman
T: +27 21 911 1157