National Key Account Manager – Food Service & Industrial Sales – Lancewood / Gauteng

National Key Account Manager – Food Service & Industrial Sales – Lancewood / Gauteng

Reports to: National Channel Manager (FSI & Industrial)

Location: Johannesburg, Gauteng

Purpose of the Role:

The role is resonsible for developing, implementing, and managing the strategic account plan at a National
and Regional level to ensure delivery of budgeted sales, profit and set objectives.

Key Performance Indicators for this role (but not limited to):

  • Building and maintaining successful commercial business relationships with customers, to ensure
    profitability.
  • Managing National and Regional accounts, ensuring alignment between the Business Objectives and
    Customer strategy.

Job Summary (but not limited to):

  • Building and maintaining successful commercial business relationships with customers.
  • Lead the Gauteng and KZN FSI & Industrial sales team, ensure alignment between the business
    objectives and customer strategies.
  • Formulating customer strategy and delivering commercial plans.
  • Providing and updating sales forecasts in line with forecasting requirements.
  • Negotiating trading terms, ad spend, pricing, promotions, ranging and new product listings.
  • Annually develop a comprehensive account plan to deliver on set account & channel KPI’s.
  • Analyse, compile and review performance of account plan incorporating competitor, category &
  • shopper dynamics to deliver maximum sales and profit.
  • Drive category, space, and discounts management in line with the channel & account plan.
  • Implement the agreed pricing policies.
  • Negotiate, control, and execute the implementation of the annual account promotional grid &
    budgeted spend ensuring alignment to the company’s annual marketing plan.
  • Complete pre & post evaluation of Return on Investment of all promotions to ensure maximum commercial
    effectiveness.
  • Develop the appropriate cross functional contact strategy (includes identifying key contacts & establishing
    frequency of contact) with assigned customers.
  • Working closely with customer DCs, including order management, replenishment, demand planning
    and other operational activities.
  • Working across cross functional teams within the business to achieve set objectives.

Required Role Capabilities:

  • Excellent communication skills (both oral and written) and facilitation skills with the ability to work with
    others to achieve objectives.
  • Excellent Management skills whilst adhering to standards, efficiency, effectiveness, and results orientated.
  • Excellent negotiation skills.
  • Excellent problem-solving skills as well as interpersonal communication skills.
  • Excellent presentation and report writing skills.
  • Excellent commercial acumen.

Required Personal Capabilities:

  • Ability to work within a diverse team environment.
  • Accuracy and attention to detail.
  • Ability to work under pressure.
  • Ability to take initiative.
  • Ability to plan prioritize.
  • Action orientated.
  • Enthusiastic, Energetic, and passionate.
  • Must have a valid driver’s license and own vehicle.
  • Must be willing to travel locally as required.

Qualifications and Experience:

  • Relevant tertiary qualification.
  • Computer literacy, excellent knowledge of Microsoft Office programs (Word, Excel, Outlook, Teams,
    and PowerPoint).
  • Minimum of 5 years relevant experience within Food service/Industrial environment.
  • Minimum of 5 years demonstrated experience within a similar role.
  • Experience within food manufacturing environment is advantageous.

Applicaton:

Please e-mail your CV to Nahan Boesak at Nathan.boesak@lancewood.co.za; with a motivation highlighting why you should be considered for the position.
Application deadline: 17 June 2026
If you have not received a response within four weeks of the closing date for applications, kindly consider
your application unsuccessful.

Please note:
In order to consider any application for employment, we will have to process your personal information.
The Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another’s
personal information, such collection, retention, dissemination and use of that person’s personal
information must be done in a lawful and transparent manner.

To give effect to the above, we are required to provide you with information regarding the processing of
your personal information. This information is recorded under the HR Processing Notice, which can be
accessed and viewed on the Company website at https://www.libstar.co.za/legal/. Printed copies of this
Processing Notice can also be accessed from the HR department. We kindly request that you read the HR
Processing Notice to ensure that you understand how Libstar uses and processes your personal
information.

National Key Account Manager – Food Service & Industrial Sales – Lancewood / Gauteng

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