Reporting to: Head of Commercial – Retail

Location: Montague Gardens, Western Cape

This role offers an exciting opportunity for a professional Field Manager to contribute meaningfully to national field sales operations within a dynamic FMCG environment. Focused on execution, the position plays a pivotal role in driving sales performance across key retail and wholesale channels.

The successful candidate will demonstrate strong leadership, commercial acumen, and stakeholder management capabilities, with proven experience in field operations. Responsibilities include overseeing the implementation of sales strategies, ensuring in-store visibility and promotional compliance, managing stock and returns, and coordinating a national network of external sales agents. The role also requires close collaboration with internal brand, operations, and commercial teams.

Key Job Functions:

Sales & Route Execution

• Achieve monthly sell-through targets, ensuring stock turn and replenishment.
• Develop and implement monthly route plans across national regions.
• Build and maintain strong relationships with sales agencies, store managers, and regional stakeholders.
• Submit timely activity, trade visit, and performance reports to senior management.

In-Store Execution & Merchandising

• Ensure adherence to planograms, shelf health, sell-by date rotation, and promotional execution.
• Monitor and manage POS materials and testers to ensure proper distribution and visibility.
• Execute national and regional campaigns and promotions in collaboration with brand and trade teams.

Returns & Stock Control

• Log and process returns/RTVs in line with company policy and cycle dates.
• Ensure accurate stock handling and return procedures are followed by agents and stores.
• Track inventory flow, including damages, shrinkage, and in-store compliance.
  

Team Leadership & Stakeholder Management

• Lead and motivate sales agents, conduct regular regional meetings and training sessions.
• Coordinate closely with Key Account Managers (KAMs), brand teams, and operations to ensure alignment.
• Collaborate cross-functionally to address gaps in distribution, forward share, and in-store visibility.

Customer Service & Training

• Champion service excellence in-store, resolving retailer concerns promptly.
• Facilitate product training, workshops, and refreshers for field agents and retail teams.

Insights, Reporting & Continuous Improvement

• Monitor competitor activity, pricing, and promotional trends.
• Analyse operational data to identify performance gaps and propose solutions.
• Support continuous improvement initiatives to enhance field execution and customer satisfaction.

Knowledge and Experience Required:

• Minimum 3–5 years’ experience in field sales or operations management, preferably within the FMCG industry.
• Strong understanding of retail execution, merchandising, and sales agent management.
• Excellent communication, negotiation, and relationship-building skills.
• Comfortable with national travel and working flexible hours, including some weekends.
• Proficient in MS Office and field management tools (e.g., CRM, reporting dashboards).
• Demonstrated ability to manage trade spend, claims tracking, and expense reporting.

Person Profile, Skills and Attitude:

• Champion for Good
• Strong Cross-Functional Collaboration
• Numerical & Analytical Ability
• Communication Skills
• Problem-Solving Capability
• Proactive Mindset
• Independence & Resilience Under Pressure
• Results-Oriented & Commercially Aware
• Strong Planning and Organising Abilities
• Influential Skills
• Resilient and Independent
• Execution-Focused
• Analytical with Attention to Detail
• Customer-Centric and Service Driven

Key Competencies:

• Execution Excellence
• Results oriented
• Commercial Awareness
• Interpersonal Relations
• Planning and organising
• Cross-functional Collaboration
• Continuous improvement approach to work
• Customer Centric Approach

Application:

Please note that you may on occasion be required to perform tasks that are not part of your normal daily
duties but may be necessary due to the operational requirements of the Company.
Please e-mail Recruitment@rialtofoods.co.za your CV summarizing your qualifications and past experience;
with a motivation highlighting why you should be considered for the position.
Submission Deadline: Close of Business on 15 July 2025. Note: Preference will be given to EE candidates in line with the Company’s employment equity plan and BBBEE strategy.

Note: In order to consider any application for employment, we will have to process your personal information. The
Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another’s
personal information, such collection, retention, dissemination and use of that person’s personal information
must be done in a lawful and transparent manner.

To give effect to the above, we are required to provide you with information regarding the processing of your
personal information. This information is recorded under the HR Processing Notice, which can be accessed and
viewed on the Company website at https://www.libstar.co.za/legal/. Printed copies of this Processing Notice
can also be accessed from the HR department. We kindly request that you read the HR Processing Notice to
ensure that you understand how Libstar uses and processes your personal information.