To ensure consumer confidence in the quality of its products, Cape Herb & Spice, a member of the Libstar Group, is implementing a public recall of some of its large grinders that were produced from September 2023 to May 2024.
The issue involves a potential defect in the mechanism of the grinder which may result in plastic pieces breaking off and being released during use. No other grinder products are affected by this issue.
The product recall extends to all territories where the affected grinders were sold.
- Black Pepper 185g
- Sea Salt 360g
- Pink Salt 390g
- Rainbow Pepper 175g
- Sweet & Smokey BBQ 230g
- Seasoned Salt 240g
- Salt & Pepper 310g
- Chilli & Garlic 190g
“We have decided to recall these products as our priority is to ensure that our customers can trust the quality of every Cape Herb & Spice product. For us, quality is the best policy. We accept only the best, and that’s exactly what we promise our customers,” says Paul Jibson, Managing Executive at Cape Herb & Spice.
The company is cooperating fully with relevant food safety authorities and stakeholders in all respective territories to ensure product compliance and consumer confidence in their products.
“We take this matter very seriously and are committed to resolving it swiftly and responsibly. We apologise for any inconvenience caused and appreciate the cooperation of our partners and customers during this process,” concludes Jibson.